The latest from our blog
Explore insights, how-to tips, trends, and best practices from our team of internal communications experts. All our blog posts are original content written by our writers, consultants, and interns.
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Power up your IT communications
Scheduled or unexpected system outages. New technology launches. Enterprise-wide software upgrades. Employees using AI in the workplace. Data breaches. There are lots of reasons for communicating about IT. How these messages are delivered can affect adoption rates, productivity, employee trust, and privacy protections. You’ll need to translate complex technical information […]
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Is there ever a good time to think about SPDs?
Once a company’s annual benefits enrollment period ends, Benefits and HR professionals (and sometimes their Employee Communication counterparts) often find themselves reviewing and updating their summary plan descriptions – a sometimes unwelcome and tedious task. For those who need a quick definition: A summary plan description (SPD for short) is […]
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The End of the Year is Almost Here: Help Employees Maximize Their Benefits
Lots of benefits reset at the start of the year, but many employees leave money on the table because they fail to take full advantage while they can. Here are a few reminder messages to encourage folks to optimize their benefits before the year ends. Time is Running Out to […]
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All Politics Is Local – Like in the Cubicle Next to You
We are heading into the most contentious election we’ve seen in recent times – yes, more than 2016, worse than 2020. Identity politics have had years to take root, positions have increasingly polarized, and political discourse too often devolves into personal attacks and insults. And while politics used to be […]
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Annual Enrollment Communication Will Be Different This Year
Here’s How to Step Up Your Game By now, you’ve probably nailed down your 2025 benefits design and have a good idea of what needs to be communicated during annual enrollment (AE). This AE won’t be like other years, though. You’ll be sending your benefits messages to employees against an […]
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The Brave New World of Workplace Texting – And How to Manage It
Instant messaging has earned its place in the workplace and – if done well – can boost efficiency, cut down on emails, and increase camaraderie. The communications team should encourage texting best practices by creating and enforcing ground rules. —— 6:50 am 12:07 pm * Translation at end of article […]
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Collaborating for Impact: How Change Management and Communication Can Partner for Success
Change is constant. Change can be difficult. And change demands highly effective communication. There’s a natural interdependency between change management and employee communications – but it’s not always an easy relationship. We spoke with Shaun McMillan, a change management professional who has worked with Johnson & Johnson, Kenvue, and other […]
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Start AE Planning Today: Your Future Self Will Thank You
Most annual enrollments happen in the fall. So why start worrying about them in June? Here’s why. Because you spend a lot on benefits (30% of compensation), and you want employees to take advantage of and value them. Benefits are a crucial aspect of employee recruitment and retention. In fact, […]
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Walk the talk on workplace well-being
The pandemic helped employers better appreciate the link between employee well-being, engagement, and productivity. So over the past few years, employers have boosted well-being offerings in a big way. But all the benefits in the world can’t erase what is fundamentally the biggest influence on employee happiness and well-being—and that […]
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As DEI gets a second look, what happens to DEI communications?
Earlier this year, the New York Times published DEI Goes Quiet, noting a shift in the Diversity, Equity & Inclusion (DEI) environment since the Supreme Court struck down affirmative action in college admissions. But while public sentiment remains split, many companies are actually expanding DEI efforts (57%, according to a […]
