The latest from our blog

Explore insights, how-to tips, trends, and best practices from our team of internal communications experts. All our blog posts are original content written by our writers, consultants, and interns.


  • Blonde woman with blue eyes looking in a car's rearview mirror

    Annual Enrollment is behind us. But benefit communication is just getting started.

    Annual enrollment is a two-week sprint, but helping employees understand the wealth of benefits available to them and the value they bring is a communication journey. Now that AE is in our rearview mirror, here are some things to consider: Four reasons ongoing communication is so important: Plan your campaign […]


  • Young woman with mobile phone and credit card in hand.

    Money matters: Financial wellness for young employees

    If only our math textbooks had included chapters on “Paying Down Debt” or “Advice for First-time Home Buyers” or “How to Save for Retirement.” But the reality is most of us didn’t learn about these things in school. For many early-career professionals, that first full-time paycheck is both exciting and […]


  • 5 Ways to Guarantee Your Email Doesn’t Get Read

    Texting, Slacking and Chat are great for speedy messaging, but email is still one of the most powerful tools we have. It’s also one of the easiest ways to get ignored. In fact, a recent poll found that 60.8% of employees ignore emails at work. Want to make sure your […]


  • Hiring an Agency? Advice from our Panel of Experts

    Working with an agency is like any relationship: It takes time and work and good communication. When the relationship is successful, life is better. But what are the keys to success? Our panel of experts weighed in. Julia is a communications leader at a Fortune 100 health care company. Lenny […]


  • Hiring a Contractor? Read This First.

    An interview with Communications expert Lauren LaFronz Choosing the right contractor to help with communications planning, writing, project management, and other initiatives isn’t easy. Your project’s success, and often your reputation, hinges on the contractor’s ability to consistently deliver their best work, on time and within budget. We spoke with […]


  • Q&A with TIAA: How One Fortune 500 Company Is Keeping Employees Engaged During Turbulent Times

      The ongoing pandemic, economic and social turmoil, and the shift to hybrid work environments are all pushing us to seek meaningful connections in the workplace.  Recently, we sat down with Michelle Richitelli, Senior Vice President of Internal Communications at TIAA, to learn about how one Fortune 500 company is […]


  • For Valentine’s Day (and Every Day)… A Reminder to K.I.S.S.

    We’re all familiar with the concept of K.I.S.S. – Keep It Simple Stupid (or more politely, Keep It Short and Simple). We could add yet another variation: Keep It Short and Scannable. Information overload is relentless, with another whole set of messaging around the pandemic and its effect on the […]


  • In This Moment: Looking Ahead to 2021 Benefits Annual Enrollment

    By Oonagh Power Head of Editorial Services & Senior Communication Consultant Raise your hand if you’re done with 2020! Yep, thought so. Although we’ve all been navigating these tumultuous times in different ways, we do have at least one shared experience: 2020 has forced everyone out of their comfort zone. […]


  • The Shocking Stats: Introducing The O’Keefe Group Benefits Bootcamp

    Do your employees fully understand their benefits? Do they know which plans will work best for them each year? Do they appreciate your company’s investment in their benefits? If the answer to any of these questions is no, you’re not alone. Check out this infographic for the shocking stats. Introducing […]


  • 3 Reasons Why Storytelling Is So Right, Right Now (part 3)

    By Danielle Foley Senior Communication Consultant In the first two parts of this blog series, we shared how storytelling can help leaders create trust and inspire organizational goodwill. In this final installment, we share how storytelling can get us through a difficult time when we need to adapt quickly to […]

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